At First Peoples Bank, your security is our priority. Staying informed about potential threats and knowing how to respond are key steps in protecting your finances. Use the tips and resources below to safeguard your personal information and accounts.

How to Protect Yourself

Be Wary of Unsolicited Requests

• Never provide personal information in response to unsolicited phone calls, emails, or online requests. Fraudsters often mimic legitimate organizations with fake emails, websites, or even fake security icons like padlocks.
• If the communication seems legitimate, verify before acting. Initiate contact yourself using verified contact information, such as our official phone number or website.

Keep Your Password Secure

• Never share your password over the phone or in response to an unsolicited internet request.
• Remember, First Peoples Bank will never ask for your password or request account verification via email or phone.

Monitor Your Accounts Regularly

• Review your account statements frequently to ensure all charges are accurate.
• If your statement is delayed, contact us immediately.
• Use our Internet Banking system to monitor account activity in real time and quickly catch suspicious transactions.

Stay Alert for Phishing Attempts

• Be cautious of emails, texts, or calls requesting sensitive information. Fraudsters may try to create a sense of urgency or mimic trusted organizations.
• Verify any requests independently before providing personal or financial information.

Take Action Immediately

If you suspect fraud or identity theft, act quickly to protect your accounts and personal information:

Contact First Peoples Bank

• Phone: (706) 663-2700
• Hours: Monday–Friday: 8:30 AM–5:00 PM, Saturday: 8:30 AM–12:00 PM

What to Do if Personal Information is Compromised

If you believe someone has accessed your account or sensitive information, such as your Social Security number:

1. Call First Peoples Bank immediately at the number above.
2. Follow the steps outlined by the Federal Trade Commission (FTC) to protect your identity.

Federal Trade Commission (FTC) Resources

The FTC offers tools and guidance to help you handle identity theft, including an ID Theft Affidavit for disputing fraudulent accounts.

• Website: www.ftc.gov/idtheft
• Phone: (877) IDTHEFT

Contact Credit Reporting Agencies

If you suspect your personal information has been misused, contact one of the three major credit reporting agencies to:

• Place a fraud alert on your credit file.
• Order your credit report to identify unauthorized activity.

Credit Reporting Agencies:

• Equifax: (800) 525-6285 | www.equifax.com
• Experian: (888) 397-3742 | www.experian.com
• TransUnion: (800) 680-7289 | www.transunion.com

You can also access free credit reports at AnnualCreditReport.com.